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How ok90 Handles Your Personal Information

This Privacy Policy explains what data ok90 collects when you open an account, make deposits via bKash, Nagad or Rocket, and use our lobby. Access and eligibility depend on your local law and eligible regions — read this before you proceed.

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ok90 How ok90 Handles Your Personal Information
DATA SECURITY

How We Protect and Manage Your Information

Encrypted Connections Every page on ok90 runs over SSL. Data you submit — including account details and payment confirmations from bKash or Nagad — travels encrypted between your device and our servers.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the banner on your first visit.
Account Security Login attempts trigger OTP verification to your registered mobile number. If you notice activity you did not authorise, contact support immediately and we will freeze the account while we investigate.
Data Retention We keep payment records for as long as financial regulations in applicable jurisdictions require. Account data is deleted or anonymised when you close your account, subject to any legal hold periods.
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt when your message arrives.
Live Chat Open the chat widget from any page in your account. Our team can log a formal data request on your behalf and give you a reference number to track it.
Account Settings Some data preferences — like marketing communications — can be adjusted directly inside your account settings without contacting support at all.

Common Questions About Your Privacy

We collect your name, contact details, and login credentials at registration. Device and session data are logged automatically. Payment references from bKash, Nagad, or Rocket are recorded per transaction.

Only with the payment processor completing your transaction. We pass the minimum data needed — a transaction reference and amount — and do not share your wallet credentials or PIN with any third party.

Contact our support team by email or live chat and ask for a data access request. We will verify your identity and send a summary of your account data within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove or anonymise your data, except records we are legally required to retain — such as payment history under applicable financial regulations.

Session cookies keep you logged in; analytics cookies help us improve the lobby. Non-essential cookies can be declined from the consent banner. Turning off session cookies will affect your ability to stay logged in.

Access and eligibility depend on your local law and the regions where ok90 operates. If you are in Bangladesh, review local regulations before opening an account. This policy governs data handling for eligible accounts.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.