What We Collect and Why
When you register, we collect your name, contact details, and the account credentials you set. When you fund your account through bKash, Nagad, or Rocket, we record transaction references and amounts — enough to verify the deposit and credit your wallet, nothing more. We do not
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store your mobile banking PIN or full wallet credentials on our servers. Device data such as your browser type, IP address, and session timestamps are logged automatically to protect your account from unauthorised access. We may also collect location signals at the region level to apply
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eligibility rules under local law. All data is processed for three purposes: running your account, processing payments, and meeting any legal obligations that apply in your jurisdiction. We do not sell your personal data to third parties. Where we share data with payment processors like bKash,
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Nagad, or Rocket, it is limited to what those rails need to complete your transaction. Retention periods vary by data type — payment records are kept as long as required by applicable financial regulations, while session logs are cleared on a rolling basis. You can request
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a copy of your data or ask us to delete it by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.